RxMentor^SM

Many of Humana's members currently take multiple medications prescribed by more than one doctor. As a result, the risks of drug/drug interactions, potential side effects, and higher prescription costs have increased. Eligible members are now being provided one-on-one telephone consultations with a pharmacist. The goal of this program is to optimize therapeutic outcomes by focusing on safety, lower-cost alternatives, adherence, and health literacy.

Helping members get the most value from medications

RxMentor is provided at no additional cost to eligible members and will assist in finding out more about the medications they take. RxMentor objectives include assisting members in getting the most out of their medications by reducing the risk of harmful drug reactions and helping members find lower-cost alternatives to their prescribed medications. Members may receive up to four consultations a year if the pharmacist determines follow-up consultations are necessary.

What are the benefits of the RxMentor program?

Members:

Gain a better understanding of their medications
Benefit from one-on-one time with a pharmacist
Receive recommendations for prescription alternatives, if applicable

Doctors:

Receive information about possible drug interactions
Learn of lower-cost alternatives
Increase satisfaction with members' Humana plans

Who is eligible for the program?

Members who meet predetermined eligibility requirements or are referred from other Humana clinical programs may qualify for the RxMentor program. Once a Humana member becomes eligible for RxMentor, the member will receive a call from a customer care representative to schedule a phone consultation with a Humana-employed pharmacist. During this one-on-one consultation, the pharmacist will discuss the member's medications and explore cost-savings opportunities.

Consultations may include the following topics:

Medication adherence
Safety (possible adverse reactions from taking multiple medications together, potential drug-interactions, etc.)
Drug information and health literacy
Gaps in medication therapies
Possible medication alternatives

Learn More about RxMentor

Download a printable RxMentor brochure for quick reference.

RxMentor Brochure

(PDF 1.22MB) - Download PDF

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