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RxMentorSM
Many of Humana's members currently take multiple medications prescribed by more than one doctor. As a result, the risks of drug/drug interactions, potential side effects, and higher prescription costs have increased. RxMentor eligible members are now being provided one-on-one telephone consultations with a pharmacist, focusing on medication safety, lower-cost alternatives, and understanding health language. |
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Helping you get the most from your medications
RxMentor is provided at no additional cost* and will assist eligible members in finding out more about their medications. RxMentor objectives include assisting members in getting the most out of their medications by reducing the risk of harmful drug reactions and helping members find lower-cost alternatives to their prescribed medications, if available. Members may receive up to four consultations a year if the pharmacist determines follow-up consultations are necessary. |
Who is eligible for the program?
Members who meet predetermined eligibility requirements or are referred from other Humana clinical programs may qualify for the RxMentor program. Once a Humana member becomes eligible for RxMentor, the member will receive a call from a customer care representative to schedule a phone consultation with a Humana-employed pharmacist. During this one-on-one consultation, the pharmacist will discuss the member's medications and explore cost-savings opportunities. |
Consultations may include the following topics:
- Medication adherence
- Safety (possible interactions from taking multiple medications together)
- Drug information and health language
- Gaps in medication treatment
- Possible medication alternatives
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What are the benefits of the RxMentor program?
Members:
- Gain a better understanding of their medications
- Benefit from one-on-one time with a pharmacist
- Receive recommendations for prescription alternatives, if applicable
Doctors:
- Receive information about possible drug interactions
- Learn of lower-cost alternatives
- Increase satisfaction with members' Humana plans
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*The RxMentor Program is currently not available to members of a self-funded health plan. |
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