Claim & Encounter Addresses

While the member's ID card is always the definitive word on the most appropriate claim or encounter mailing address, Humana has taken great strides in trying to simplify and consolidate addresses for providers.

Providers can safely default to the addresses below to submit their paper claims. Physicians and providers who wish to bill electronically, but can not generate an electronic claim file, do have resources to convert existing files into HIPAA-compliant electronic submissions. Contact your Humana connectivity consultant at deployment@humana.com for assistance.

Claim and Encounter Submissions Addresses
Humana Medical Claims:
Humana Claims P.O. Box 14601 Lexington, KY 40512-4601
Humana of Ohio Claims: (formerly Choice Care)
Humana Claims P.O. Box 14601 Lexington, KY 40512-4601
HumanaDental Claims:
HumanaDental Claims P.O. Box 14611 Lexington, KY 40512-4611
Humana Encounters:
Humana Claims/Encounters P.O. Box 14605 Lexington, KY 40512-14605
Claim Overpayments:
Humana Inc P.O. Box 931655 Atlanta, GA 31193-1655 1-800-438-7885
PFFS Claims Submissions:
Humana Claims Office P.O Box 14601 Lexington, KY 40512-4601
HumanaOne^® Claim Submissions:
HumanaOne P.O. Box 14635 Lexington, KY 40512-4635

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Claim & Encounter Addresses

Claim and Encounter Submissions Addresses