Humana - Guidance when you need it most
Online Tools

Online Tools

Provider offices can gain a number of administrative efficiencies by accessing patients' information online and eliminating much of the traditional paper, phone, and fax work.

Provider Resource Center

The Humana.com Provider Self-Service Center gives provider offices 24/7 access to their patients' information via the secured section of our Website. Check out the tools and resources in the secured section of our Website.

Explore the Provider Resource Center

Availity

Providers in Florida should access information on their Humana members at Availity, which allows you to:

  • Check eligibility, claim, and referral/authorization status
  • View benefits and deductible amounts due
  • Submit referrals and authorizations
  • View claim remittances and download 835 ERA files
  • Submit claims
  • And much more
Link to Availity Website: Availity
For more information about accessing these resources or to gain training on any of our self-service features, please contact your Humana connectivity consultant at deployment@humana.com.

Other Resources

Providers can also access eligibility and claim status from the following Humana Web vendors:

Vendor Name (ID) Website Phone
ZirMed www.zirmed.com 1-877-494-7633
Passport Health www.passporthealth.com 1-888-661-5657
Nebo www.nebo.com 1-866-810-0000